Our shipping charges are based on standard UPS, FedEx,
or a Freight carrier of your choice which are based on
package weight, size, and distance shipped.
III Phase, Inc. offers UPS Ground, 3rd Day Select,
2nd Day Air, and Next Day Air shipping to all of our
customers who place orders to be shipped to one of the
48 contiguous United States.
Orders to be shipped out of the 48 contiguous United
States (i.e. Alaska and Hawaii) are sent by your choice
of UPS 2nd Day Air, or UPS Next Day Air delivery. These
orders are not eligible for UPS Ground or 3rd Day Select
Delivery and Lead Time:
Since UPS does not ship on Sundays (even for express
shipping), the actual delivery date may differ from the
estimated transit time.
Orders for items that are in stock are usually shipped
same day, excluding weekends. Barring exceptions, these
orders ship out Monday through Friday at around 4:30 pm
CST. If an order is placed before 3 PM CST, the order
may ship out that same day.
Express shipping (Next Day, 2nd Day, 3rd Day):
These orders are given top priority. Express orders for
items that are in stock are usually shipped within 24
hours, excluding weekends. Barring exceptions, these
orders ship out Monday through Friday at around 4:30 PM
CST. If an express order is placed before 3 PM CST, it
will usually ship out that same day.
Shipping time on backordered items varies. You will be
contacted via phone or email if you order a backordered
item. At this point you can either choose to wait for
the item, or remove it from your order. If you choose to
wait, the backordered item will ship out to you
automatically just as soon as we get it back in stock.
Due to availability and vendor issues, we can only
provide an estimate as to when this will occur.
Payments for backordered items are made up front as part
of the original order. This helps to keep shipping costs
down, as it would be more expensive to charge for two
separate shipments. If you choose to remove the
backordered item from your order, a refund will be
issued that is consistent with the original method of
III Phase, Inc. outsources the delivery of equipment,
accessories and parts, via UPS or common
carrier to our customers’ business locations. We also
provide COD and Prepay options with the freight carrier
of your choice. Our preferred vendor carriers must be
participants in the NMFC (National Motor Freight
Classification) which provides for commodity
descriptions, classes, rules, packaging definitions and
specifications. Additionally, the NMFC provides general
rules and information regarding the handling of
damage/loss claims occurring during pick up and
Keeping our customer’s in mind, III Phase, Inc does
negotiate very favorable freight terms for our company
and our customers.
Freight and handling charges from the specified carrier
that exceed our negotiated costs will
be added to your shipment invoices.
International Shipping Policy
Any International shipments will be looked at on a case
to case basis.
If you have any questions in
regards to these policies, please do not hesitate to
call us at toll free 866-644-9007, or e-mail to